Privacy policy

Privacy Policy for Al-Shabah Mobile

Last Updated: March 10, 2026

This Privacy Policy describes how Al-Shabah Mobile (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify store.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: We collect your Name, Shipping Address, Billing Address, Phone Number (WhatsApp), and Email.

  • Device Information: We automatically collect details like your IP address, browser type, and time zone to ensure the Site loads correctly for you.

  • Customer Support Information: Any information you provide when contacting us via WhatsApp for custom printing orders or support.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

  • Order Fulfillment: Processing payments, arranging for shipping, and providing you with invoices and order confirmations.

  • Communication: Notifying you about your order status and responding to your inquiries.

  • Customization: Receiving your photos for the Custom Print Cases and ensuring high-quality output.

  • Marketing: Providing you with information or advertising relating to our weekly offers and new arrivals (only with your consent).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties that help us use your Personal Information as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Delivery Partners: We share your name, address, and phone number with local courier services in Jordan to deliver your phone cases.

  • Compliance: We may share your information to comply with applicable laws and regulations.

4. DATA RETENTION & SECURITY

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We use industry-standard security measures to protect your data from unauthorized access.

5. YOUR RIGHTS

As a customer, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. COOKIES

Our store uses cookies to improve your browsing experience, remember your cart items, and analyze site traffic to serve you better.

7. CONTACT US

For more information about our privacy practices, or if you have questions, please contact us by:

  • WhatsApp: 0799754840

  • Store Name: Al-Shabah Mobile